Responsible Gambling
At Cloud9AUS, we’re committed to promoting responsible gambling practices and providing a safe, enjoyable, and controlled environment for all our players. We believe that gaming should always be a form of entertainment — not a source of harm.
✅ Our Responsible Gaming Principles
- We promote balance — gaming should never interfere with daily life or obligations.
- We protect vulnerable users and underage individuals.
- We provide tools and resources for players to set limits and take breaks.
- We support early recognition of harmful gambling behavior.
✅ Tools for Responsible Play
- Deposit Limits: Set daily, weekly, or monthly deposit caps in your wallet settings.
- Time Reminders: Receive alerts about your session duration to avoid overplaying.
- Self-Exclusion: Temporarily or permanently suspend your account via Support.
- Session History: Access full game and transaction logs at any time in your account.
✅Support & External Help
If you feel you or someone you know is facing gambling-related harm, we encourage you to seek help from these trusted organizations:
⚠️ Cloud9AUS is a strictly 18+ platform. We use ID verification tools to prevent minors from accessing our services. Parental control software is also recommended for shared devices.