Responsible Gambling
At Cloud9AUS, we prioritize your safety. Gambling is entertainment, not a financial solution. If you feel overwhelmed, our Live Chat Support is available 24/7.
Our Safety Commitment
- Promoting balanced, informed play.
- Providing tools to manage time and budget.
- Strictly 18+: Protecting minors from access.
- Direct access to professional support services.
Safer Play Tools
Maintain control by setting boundaries before you play.
- Deposit Limits: Set daily, weekly, or monthly caps.
- Session Timers: Auto-logout to prevent long sessions.
- Reality Checks: Pop-up reminders of time/money spent.
- Self-Exclusion: Block access for 24 hours up to indefinitely.
Warning Signs
- Spending more than your budget allows.
- Chasing losses to "win back" funds.
- Borrowing money or selling assets to gamble.
- Hiding gambling activity from family/friends.
- Anxiety or sleep disruption due to gaming.
18+ & Account Security
Cloud9AUS utilizes identity verification to prevent underage access. We recommend using parental control software (e.g., NetNanny) on shared devices.
We are here to help.