Terms & Conditions
This page outlines the general rules for using Cloud9AUS. For account-specific questions, please contact support via Live Chat.
1. Eligibility
Cloud9AUS is intended for users aged 18+. By using this site, you confirm you meet the minimum legal age requirements in your jurisdiction.
2. Account & Verification
You are responsible for maintaining accurate account details. Verification may be required to protect users and prevent fraud.
3. Deposits & Withdrawals
All transactions must follow platform instructions and KYC policies. Processing times may vary by payment method.
4. Bonus Terms
Bonuses may include wagering requirements. Abuse of promotional systems may result in account restrictions.
5. Fraud & Abuse
Fraudulent behavior may lead to suspension or permanent closure of accounts.
6. Changes to Terms
Cloud9AUS reserves the right to update these terms at any time. Continued use implies acceptance.
7. Responsible Gambling
We promote responsible play. Learn more on our Responsible Gambling page.
8. Contact
If you have questions, please contact Live Support or visit our FAQ.